True orthodontic emergencies are rare, but when they occur, we are available to you. Generally, you should call our office when you experience severe pain or have a painful appliance problem and you can't take care of yourself. We'll be able to schedule an appointment to resolve the problem.
You might be surprised to learn that you may be able to solve many problems yourself temporarily until you can get to our office. If there is a loose piece that you can remove, put it in a plastic bag or envelope and bring it with you to your next appointment. If your braces are poking you, put soft wax on the piece that's sticking out. If the wire has slid to one side, you can pull it back to the other side with needle-nosed pliers, replacing it in the tube on the back tooth.
After alleviating your discomfort, it is very important that you call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period may result in disruptions to your treatment plan.